ANZPLAY Privacy Policy

1. Information Associated With Platform Use

Information associated with use of ANZPLAY can depend on the features and services a user chooses to access.

This may include information that a user provides when interacting with account or platform features, together with technical or usage information generated through interaction with the website.

Users should provide information carefully and avoid submitting sensitive account details through unfamiliar websites, messages or communication channels.

2. How Information May Be Used

Information may be used where relevant to the operation and improvement of the ANZPLAY platform and the features made available to users.

Depending on the feature involved, this may include purposes such as:

• Providing and maintaining platform functionality.
• Supporting account-related features.
• Improving website usability and performance.
• Understanding how platform features are used.
• Providing service-related information or updates.
• Supporting platform administration and security.

The information required and the purpose for which it is used can depend on the particular service or feature being accessed.

3. Account and Login Information

Users are responsible for taking reasonable care of the information used to access their ANZPLAY account.

Passwords and other private account credentials should not be shared with other people or entered through unfamiliar links simply because a page displays ANZPLAY branding.

For practical account-protection guidance, users can read the ANZPLAY Account Security Guide and ANZPLAY Login Guide.

4. Cookies and Similar Technologies

ANZPLAY may use cookies or similar browser technologies in connection with website functionality, preferences, performance or the user experience.

Cookies are small pieces of information that a website can store through a user's browser. The purpose and duration of individual cookies can vary depending on the technology or feature involved.

Browser settings generally provide controls for managing or restricting cookies. Restricting certain technologies may affect how some website features operate.

5. Technical and Usage Information

Websites can generate technical information when users interact with them. Depending on the technologies used by the platform, this may include information relating to browser or device characteristics, page interactions, website performance or similar technical activity.

Such information may be relevant to maintaining functionality, understanding platform performance and improving the user experience.

6. Third-Party Services

Some website functions may depend on services, tools or technologies provided by third parties.

Where users leave ANZPLAY or interact directly with a separate website or service, that third party may operate under its own privacy policy, terms and information-handling practices.

Users should review the privacy information of a third-party service before providing personal or account information directly to that service.

7. External Links and Partner Platforms

ANZPLAY may contain links or references to other websites, including separately operated partner platforms.

A partnership or external link should not automatically be interpreted as meaning that another platform uses the same account system, privacy practices or information-handling processes as ANZPLAY.

Users researching connected brands can read the ANZPLAY Partnership page for more information about treating partner platforms as separate services.

8. Protecting Your Information

Users can reduce account and privacy risks by following basic security practices when accessing ANZPLAY or any other online platform.

• Use a unique password for your account.
• Keep login credentials private.
• Avoid reusing banking or primary email passwords.
• Do not provide private verification codes to unexpected contacts.
• Check the website before entering account information.
• Keep devices and browsers reasonably up to date.
• Be cautious with unexpected messages and unfamiliar links.

These practices reduce avoidable account risks but should not be interpreted as a guarantee that any online activity is completely risk-free.

9. Information You Should Not Share Publicly

Users should avoid publicly posting or sending sensitive credentials through ordinary messages or unfamiliar channels.

This includes information such as:

• Account passwords.
• Primary email passwords.
• Online banking passwords.
• Banking PINs.
• Private verification codes.
• Other credentials that could provide access to an account.

10. User Choices and Browser Controls

Users may have choices relating to information and website technologies depending on the feature involved and the controls provided by their browser, device or the platform.

Browser controls may allow users to review, restrict or delete certain cookies. Device and browser privacy settings can also affect how website technologies operate.

Account-related options, where available, should be managed through the relevant ANZPLAY account or platform interface.

11. Information Retention

Information-retention requirements can depend on the type of information, the feature involved and applicable operational or other requirements.

This policy does not state a single retention period for all information because different categories of information may be handled differently.

12. Privacy and Mobile Access

Users accessing ANZPLAY from a smartphone or tablet should apply the same privacy and account-security precautions used on other devices.

Avoid entering account credentials through unexpected links and be cautious about installing unfamiliar files that claim to provide ANZPLAY access.

See the ANZPLAY Mobile Guide and ANZPLAY App Guide for additional mobile-access information.

13. Policy Updates

ANZPLAY may revise this Privacy Policy when platform features, practices or relevant requirements change.

Users should review the current version of this page periodically, particularly when using new platform features or after significant changes to the service.

14. Privacy Questions

Users with privacy-related questions should use the communication or support options currently provided through ANZPLAY.

Avoid sending passwords, banking passwords, PINs or other unnecessary account credentials when making a general enquiry.